Consumer and Retail
Luxury, ecommerce, FMCG, fashion, consumer brands, home and lifestyle, fragrance, food and beverage, and hospitality, from hotels and resorts to leisure destinations.
Retail leadership has become two professions that increasingly live in one person: the merchant who understands product, margin and the customer, and the operator who runs data, supply chain and digital channels at pace.
We ask for evidence of product judgement as well as channel performance, because a brand keeps its strength through its merchandising instinct as much as through its technology.
- Retail and consumer brands
- Hospitality
Subject matter expertSapna Sharma, Retail and FMCG
Six checks before any candidate reaches your shortlist.
Each area of this industry has its own six checks, because each asks something different of its leaders.
Retail and consumer brands
Retail, FMCG, luxury, ecommerce and consumer brands.
- 01
Omnichannel P&L
Online, offline, marketplace and direct revenue ownership mapped and verified.
- 02
Luxury or mass lens
Leaders calibrated to brand tier, ticket size and customer cohort.
- 03
Asset light fluency
Licensee, franchise and partner economics calibrated by category.
- 04
Category depth
Apparel, beauty, food and beverage, electronics, home and jewellery.
- 05
Brand and storytelling
Design taste and marketing flair validated through the portfolio.
- 06
Sell through intuition
Stock turns, open to buy and inventory economics tested in depth.
Hospitality
Hotels and resorts, hotel management and ownership groups, food and beverage operators and leisure destinations.
- 01
Owner and operator fluency
Experience on both sides of management agreements, and the trust of owners and brands alike.
- 02
Revenue and yield discipline
Command of occupancy, rate, distribution and total revenue management.
- 03
Guest experience leadership
Service standards built into culture, verified through guest and team outcomes.
- 04
Pre opening and asset delivery
Openings, repositionings and the handover from developer to operator.
- 05
Multi property scale
Leadership across clusters, brands and markets with consistent standards.
- 06
People at scale
Large, multinational frontline teams developed, retained and led with care.
Senior leadership across the industry.
Representative roles. Every mandate is designed for the client concerned, and clients are identified only with their written consent.
- Chief Executive Officer, luxury retail brand
- Managing Director, FMCG company
- Chief Marketing Officer, lifestyle brand
- Head of Ecommerce and Direct to Consumer
- Head of Retail Operations
- Head of Brand and Marketing
- Cluster Head, retail stores
- Chief Executive Officer, hospitality group
- General Manager, resort or destination
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